{"id":142,"date":"2014-11-07T17:47:45","date_gmt":"2014-11-07T17:47:45","guid":{"rendered":"https:\/\/www.scoutbuffalowebdesign.com\/blog\/?p=142"},"modified":"2015-07-13T19:28:35","modified_gmt":"2015-07-13T19:28:35","slug":"diy-website-vs-local-web-design-part-3-technical-support","status":"publish","type":"post","link":"https:\/\/www.scoutbuffalowebdesign.com\/blog\/seo-helpful-hints\/diy-website-vs-local-web-design-part-3-technical-support\/","title":{"rendered":"DIY Website vs. Local Web Design Part 3: Technical Support"},"content":{"rendered":"<p>In this blog edition, we take a gander at the technical support aspect of the \u201cdo-it-yourself\u201d website companies. If you haven\u2019t done so already, take a look at some of 1&amp;1.com or Web.com reviews. Most customers have had very bad experiences with them. Whether with customer service, technical support, or hidden costs, these website builders are a mixture of flash and not much substance.<br \/>\nThey exist to lure in the novices and \u201cnoobs\u201d to <a title=\"Website Building\" href=\"http:\/\/en.wikipedia.org\/wiki\/Website_builder\">owning and operating a website\/web domain<\/a>, and by the time these novices catch on to the poor service, poor upload time, confusing control panel, and other such reviewed deficiencies, one is stuck on a contract and charging schedule that is difficult to break, and as read, even more difficult to switch to another domain\/hosting service. Most customers end up with collection agencies hounding them or automatic payments that hinder or overcharge one\u2019s credit card and\/or bank account, making for probably the most unappealing situation ever.<br \/>\nAfter reading assorted reviews of some of these DIY web design companies, I\u2019ve found that the majority of them have little to no proper technical support. Wouldn\u2019t it make sense that if a company, especially one that is a technology based company, would want the best technical support available to their customers? One would like to think so, but that just isn\u2019t the case with most of them. They have scripted technical support responses from out of country call centers, as reviewers have stated. How is that tech support I ask you? It\u2019s not!!!<br \/>\nWhen the person you call barely has a firm grasp on the linguistics necessary, and they are meant to help you with something technical as website, coding, html and such? This is one, if not the main reason, for having a <a title=\"Scout Buffalo Web Design\" href=\"http:\/\/www.scoutbuffalowebdesign.com\">local web design firm<\/a> handle your web design and direct you to proper hosting platforms. One would rather have local, \u201cfeet on the ground\u201d tech support. For the little you may save by going with one of the DIY web design companies, you give up on localized customer and technical support. Ask yourself, \u201cIs it worth it?\u201d Is it worth the minimal savings for the grand headaches?<br \/>\nProper Technical support available through a <a title=\"Scout Buffalo Web Design\" href=\"http:\/\/www.scoutbuffalowebdesign.com\">local design firm<\/a> will allow you to make corrections and have readily accessible and knowledgeable support at your fingertips, with firsthand knowledge of your local area, programs and hardware being used, and other items pertaining to how you custom website is built.<br \/>\nKeep in mind the old adage \u201cYou have to spend money to make money.\u201d It\u2019s not worth the aggravation most times going with something cheaper over something with quality. \uf04a<\/p>\n","protected":false},"excerpt":{"rendered":"<p>In this blog edition, we take a gander at the technical support aspect of the \u201cdo-it-yourself\u201d website companies. If you<\/p>\n","protected":false},"author":1,"featured_media":236,"comment_status":"closed","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"colormag_page_container_layout":"default_layout","colormag_page_sidebar_layout":"default_layout","_monsterinsights_skip_tracking":false,"_monsterinsights_sitenote_active":false,"_monsterinsights_sitenote_note":"","_monsterinsights_sitenote_category":0,"footnotes":""},"categories":[4,1],"tags":[],"class_list":["post-142","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-local-search-marketing","category-seo-helpful-hints"],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v27.5 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>DIY Website vs. Local Web Design Part 3<\/title>\n<meta name=\"description\" content=\"Part three of DIY Website VS Local webdesign company series that looks at how domain registers and web hosting companies do not provide the service intended\" \/>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/www.scoutbuffalowebdesign.com\/blog\/seo-helpful-hints\/diy-website-vs-local-web-design-part-3-technical-support\/\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"DIY Website vs. Local Web Design Part 3\" \/>\n<meta property=\"og:description\" content=\"Part three of DIY Website VS Local webdesign company series that looks at how domain registers and web hosting companies do not provide the service intended\" \/>\n<meta property=\"og:url\" content=\"https:\/\/www.scoutbuffalowebdesign.com\/blog\/seo-helpful-hints\/diy-website-vs-local-web-design-part-3-technical-support\/\" \/>\n<meta property=\"og:site_name\" content=\"Scout Buffalo Blog\" \/>\n<meta property=\"article:publisher\" content=\"https:\/\/www.facebook.com\/ScoutBuffaloWebDesign\" \/>\n<meta property=\"article:author\" content=\"www.facebook.com\/thomas.rogers.9231\" \/>\n<meta property=\"article:published_time\" content=\"2014-11-07T17:47:45+00:00\" \/>\n<meta property=\"article:modified_time\" content=\"2015-07-13T19:28:35+00:00\" \/>\n<meta property=\"og:image\" content=\"https:\/\/www.scoutbuffalowebdesign.com\/blog\/wp-content\/uploads\/2014\/11\/computer-code.jpg\" \/>\n\t<meta property=\"og:image:width\" content=\"1280\" \/>\n\t<meta property=\"og:image:height\" content=\"853\" \/>\n\t<meta property=\"og:image:type\" content=\"image\/jpeg\" \/>\n<meta name=\"author\" content=\"Thomas Rogers\" \/>\n<meta name=\"twitter:label1\" content=\"Written by\" \/>\n\t<meta name=\"twitter:data1\" content=\"Thomas Rogers\" \/>\n\t<meta name=\"twitter:label2\" content=\"Est. reading time\" \/>\n\t<meta name=\"twitter:data2\" content=\"2 minutes\" \/>\n<script type=\"application\/ld+json\" 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